Return and Refund Policy
Key Details:
Return Policy
You have 30 days from the delivery date to return your items. Returns are not accepted if more than 30 days have passed since the delivery date. To begin the return process, contact us at contact@kiddyhood.com. Please make sure the items are unused, and still in their original packaging with all tags attached. Then pack them carefully and send back to us. Bear in mind that you have to cover the return shipping costs.
Refunds
After we receive your returned package, we’ll inspect it. Once approved, your refund will be processed to the original payment method. This process may take up to 7 days. We do not charge restocking fees.
Exchanges
Changed your mind and want a different item? No problem! Just reach out to us at contact@kiddyhood.com with the details of what you’d like to exchange, and we’ll guide you through the process.
Cancellations
If you wish to cancel your order, contact us as soon as possible at contact@kiddyhood.com. Please note that we cannot guarantee cancellations once the order has been processed.
Damaged or Incorrect Items
In the event you receive damaged or incorrect items, we’re here to help! Take a photo of the issue and email it to us at contact@kiddyhood.com. We’ll make sure to resolve the problem and send you the correct item or a replacement.
Business Information
Kiddyhood is operated by WKM ECOM LTD, a company registered in the United Kingdom.
Company Number: 16154605
DUNS Number: 232765443
Customer Services Hours:
Monday to Friday: 9:00 - 17:00 GMT
Email: contact@kiddyhood.com
Phone Number: +19177935681
